As a small business owner, having an organized financial record is essential to your success. Hiring a bookkeeper or CPA can be a great help in achieving this goal, but giving them access to your bank account can be a security concern. Fortunately, with Bank of America, you can grant “view-only” access to your accountant, so they can manage your finances efficiently without requiring your login information.

This guide will take you through the steps of adding a user to your Online Business Suite and providing them with the necessary level of access.

Step 1: Upgrade Your Account to Include Account Management

To grant access to your accountant, you need to upgrade your Bank of America account to include Account Management. With this feature, you can create individual access levels for each user and allow your accountant to view and manage accounts for your different businesses. Additionally, Bank of America’s Account Management allows you to integrate QuickBooks into your account.

Step 2: Add a User to Your Online Business Suite

To add a user to your account, follow these steps:

Go to https://www.bankofamerica.com/smallbusiness/

Select the Small Business tab

Choose Account Permissions

Select “Add new user”

Enter the new user’s information and select “OK”

On the left-hand side, select “Account & Services” (or click the “Continue to Accounts & Services” button)

Choose which services the user will have access to.

Step 3: Designate User Levels

You can add multiple users to your Online Banking profile and provide each with a separate Online ID and password. You can designate each user as either a “user” or an “Administrator.” An Administrator is a user who can create additional users, edit, and monitor other users. However, they are not eligible to enroll in other online business services or grant access levels that have not been granted to them.

Step 4: Set User Access Levels

Access levels, also referred to as Activity Levels, include Transactional Access, View Access, or No Access. By default, users have Transactional Access unless specified otherwise by you or an Administrator. A user with Transactional Access can transfer funds, make payments, perform account maintenance, and view account balances and activity. View Access only allows a user to view account balances and activity.

You can also set account settings and transaction limitations for each user and designate certain “General service settings,” such as Full Access Bill Pay, Payroll Services, Direct Payments, and Express Invoicing. Additionally, for eligible accounts, you can provide additional account settings, such as allowing a user to view statements, check images, or make transfers.

Note: This guide is not affiliated with Bank of America, and we cannot provide technical support. For any support questions, please follow this link: https://www.bankofamerica.com/customer-service/contact-us/

We hope this guide helps you grant “view-only” access to your Bank of America account for your bookkeeper or CPA.